vendredi 15 janvier 2016
samedi 9 janvier 2016
jeudi 7 janvier 2016
Provider of Guest services App for Hotel
M-Hospitality
Sales materials:
- Website: M-Hospitality
- They give some contacts: addresses, phone number and e-mail address
- They allow you to contact us directly on the website (their is also an interactive button to contact them)
- They are on Twitter, Facebook, Google+ and LinkedIn
- They participate to a lot of event all around the world: World Market Travel (London 2015) ,Philoxenia Exhibition (Thesalloniki)
- Native Mobile App
- Real Time Analytic
- Over Cloud Solution
- Custom Design service
- Promotions: real time guest offers, Guest Alets, Passbook, GoogleWallet Integration...
- Personnel App for operation excellence: real time Guest Request
- Business Intelligence: Know your guest, guest profiling, identify the best & worst selling services ans product... Ex: Mobile city guide and tips
No pricing available
mardi 5 janvier 2016
Webinar: How technology is revolutionizing the traveler's experience
Link: How technology is revolutionizing the traveler's experience
The panelist for the webinar are:
The panelist for the webinar are:
- Alix Arguelles, VP online account management and consulting services,Amadeus
- Cheryl Renolds, manager for distribution ans sales planning, Virgin America
- Stephen Joyce, CEO, Rezgo
- Kevin May, editor and moderator, Tnooz
- Gene Quinn, CEO and producer, Tnooz
How technology is revolutionizing the customer experience in travel from Kevin May
The presentation was divided in three parts:
In the first part Mrs Arguelles told about the buying experience:
- The answer to the demand have to be very flexible whatever the support the customer is using
- Every support must have the same accessibility level of functionality (no limitation)
- The speed matter, the time needed to reach the information without any interference
- It's important to know most of the relevant information about the customer
In the second part Mrs Reynolds introduce her airplane company:
- Heave the Wifi in the plane allow the passenger to stay connected everywhere "literally" so that they can maximize their time on board
- They offer lots of connected services the plane such as interact with: the crew, other passenger (have a social experience (chat...)
- By establishing a connection with the people , know them
In the third part M Joyce talk about the experience in a destination:
- The cost of mobile data cost in foreign country is very expensive
you can use all the functionality of your phone except in the hotel, coffee shop, ...
- The Wifi issues in some hotel -free or not
- Problem: because of the issues above people have to use the local system and resources and push the system to it's limit
With this webinar I was able to have the practical and the technical point of view of some expert or people who have a professional vision of the subject. It was interesting ti have this range of position from all of the panelist to cover the wide aspect of the problem. The only news information I learnt is the Wifi integrated in American Virgin airline company.
I think it was interesting to have little quiz.
For this webinar I don't have any relevant remark, except they have the choice to let people ask question after each part or at the end.
But on the second part I would like to a general approach for this one is very specific to this company.
The presentation was divided in three parts:
In the first part Mrs Arguelles told about the buying experience:
- The answer to the demand have to be very flexible whatever the support the customer is using
- Every support must have the same accessibility level of functionality (no limitation)
- The speed matter, the time needed to reach the information without any interference
- It's important to know most of the relevant information about the customer
In the second part Mrs Reynolds introduce her airplane company:
- Heave the Wifi in the plane allow the passenger to stay connected everywhere "literally" so that they can maximize their time on board
- They offer lots of connected services the plane such as interact with: the crew, other passenger (have a social experience (chat...)
- By establishing a connection with the people , know them
In the third part M Joyce talk about the experience in a destination:
- The cost of mobile data cost in foreign country is very expensive
you can use all the functionality of your phone except in the hotel, coffee shop, ...
- The Wifi issues in some hotel -free or not
- Problem: because of the issues above people have to use the local system and resources and push the system to it's limit
With this webinar I was able to have the practical and the technical point of view of some expert or people who have a professional vision of the subject. It was interesting ti have this range of position from all of the panelist to cover the wide aspect of the problem. The only news information I learnt is the Wifi integrated in American Virgin airline company.
I think it was interesting to have little quiz.
For this webinar I don't have any relevant remark, except they have the choice to let people ask question after each part or at the end.
But on the second part I would like to a general approach for this one is very specific to this company.
vendredi 11 décembre 2015
My Website with DudaMobile
The original Website of the Independent Jeweler "Harry Winston":
My new mobile customize website:
My new mobile customize website:
vendredi 4 décembre 2015
BUZZANDGO
+ BUZZANDGO
- Some individual can spread information faster than usual media
- It's easy and simple to tag something, picture are more understandable
- link tourist brand and digital influencers
- The important concept: identify-manage- create- increase- measure
- Select and/ or collect the interesting/ the best influencers
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